Family Transit Hotel

I needed a place to crash before for a few hours between arriving in Hanoi and checking in to my main accomodation. This seemed like the nicest option, closest to the airport. The manager reached out to me days before arrival to confirm my arrival details and even came himself to pick me up from the airport at 2am. The entire family was involved in running this adorable little hotel and I truly felt well cared for in just those few hours. The room was spotless and the bed was so comfortable. It had a simple and small bathroom with great pressure in the shower. Hot water was available at all times. The hosts organised a taxi for me to get into the city and charged me a rather reasonable rate (less than Grab). They even gave me a snack and a drink while I waited and also helped me load my bags into the car in the pouring rain. The hotel overlooks beautiful paddy fields. All in all it was a lovely experience and I wished I was staying longer. It was the nicest way to start my trip to Hanoi.

The staff were very kind, cheerful and helpful. The building and the lobby was nice and the room was simple but much more than what I paid for that. So, thinking of the price, it's a really nice gateway to Hanoi for me because the flight from Japan gets there past midnight and it's really close to the airport!

Family Transit Hotel is wonderful!! Facilities were extremely clean, room was beautiful with a great view, and the location was a very convenient 10 minute walk from the Noi Bai airport. The hotel also offers delicious food! Breakfast and dinner were ready very quickly, and it was so convenient to be provided food without having to leave the hotel. The best part were the staff. They are a family business where every person adds to the comfort and enjoyment of the customers. They were very gracious, eager to accommodate, open late to let us check in from our 11pm flight, and very kind. I only wish I spoke more Vietnamese so I could thank them better! Thank you for welcoming us to Vietnam, family transit!!

This is a lovely, little family run hotel. Very close to airport. A very warm welcome. Owner collected us from airport and also arranged a taxi into Hanoi at a decent price. Breakfast was nice - you go down and sit at reception and they make you a roll with egg, coffee & fruit. We only stayed one night, i think most will due to location near airport. Will use it again for a night on way back. They will also store luggage for you. Great value

Great place to stay if you have an early morning flight. The host organised pick up from the city centre to the hotel for a good price, in a very comfortable car. Room was big and very clean, big television with YouTube, check-in took 2 minutes tops. The transfer to the airport took about 5 minutes door to door in the morning. Just to be aware there is no breakfast in the early morning (I was at the airport foe 6.30am)